Proactive Evaluation to Develop a Learning Organisation

In organisational learning, the basic premise is a§shift in the way that the members of the organisation§will learn new ways to perceive and solve problems.§Therefore, there is a need amongst professionals to§be aware of a new set of systematic evaluation§methods that are able to capture the impact of a§program that will bring about changes in§organisations. The work undertaken was a pilot§project to identify the professional development§needs of fifty District Directors employed by the§Bangkok Metropolitan Administration, (BMA) Bangkok,§Thailand, to produce an operational strategy for a§learning organisation and an improvement in work§quality. The population sample consisted of the§Permanent Secretary, two Deputy Permanent§Secretaries, and all fifty District Directors of the§BMA. It involved a Proactive Evaluation and a mixed§methods approach, using both quantitative and§qualitative methodologies. The quantitative research§component applied a three-round Delphi survey of the§fifty District Directors. In order to draw these§various elements together, a professional development§training policy designed to benefit present and§future District Directors of the BMA was developed.